Indianapolis community members push for more investment in permanent housing as city moves forward with a new shelter dubbed the ‘Housing Hub’.

An overhaul of the Indianapolis Housing Agency is underway. Local and federal officials said work to improve agency operations starts with basic record reconciliation.

The move comes after years of dysfunction and mismanagement at the agency responsible for providing affordable housing in Indianapolis.

The complaint comes as the agency continues to struggle, and lists severe habitability and safety issues that have not been resolved at the apartment building.

All employees of the Indianapolis Housing Agency lost access to their email during the attack, which began weeks ago.

Years of mismanagement haunt the Indianapolis Housing Agency and hurt those it serves. Now a community call for action as the situation worsens.

The agency charged to help low income residents secure stable safe housing is struggling. A plan for change has significant updates this month.

John Hall was hired in 2019 by Indianapolis Mayor Joe Hogsett to help reform the department that had been struggling for years after audits uncovered financial mismanagement.

HUD said Thursday the Indianapolis Housing Agency is receiving a $243,000 grant, and housing authorities in Evansville, Fort Wayne, New Albany and Terre Haute each are getting grants of more than $100,000.

The appointment comes after a number of investigations hit IHA last year, when federal auditors found missing documents and quality control issues in the agency.