IMPD Closes District Roll Call Lobbies, Citizens Services Desk At City-County Building

The Indianapolis Metropolitan Police Department closed district roll call lobbies and the Citizens Services Desk at the City-County Building to the public.

The closures are part of the department's effort to reduce the risk of exposing officers to COVID-19. IMPD says the roll calls will remain staffed 24 hours a day while the lobbies are closed to the public. Residents can file some reports over the phone and access other non-emergency services by calling 317-327-3811 or visiting indy.gov.

“Our first priority remains protecting the citizens of Indianapolis," IMPD Chief Randal Taylor said in a statement released Wednesday. "It is with this priority in mind that we made the difficult decision to close in-person access to the non-emergency services available at our districts and the Citizens Services Desk.” 

IMPD says it is following federal, state and local guidelines to ensure officers remain healthy. They are being encouraged to wear gloves, wash their hands frequently, and use respirator masks only on runs deemed high risk for exposure. When possible, dispatchers are screening residents for potential COVID-19 symptoms over the phone as they take calls for service.

IMPD and Indianapolis Emergency Medical Services have also developed protocols for officers who encounter potential exposure to the illness.