April 6, 2020

As More People Rely On Technology During Coronavirus Crisis, Tech Repair Shops Remain Open

Original story from   WVPE-FM

Article origination WVPE-FM
A person makes an adjustment to a small motherboard.  - Justin Hicks/IPB News

A person makes an adjustment to a small motherboard.

Justin Hicks/IPB News

Tech repair shops are considered essential and remain open during the coronavirus pandemic. They’re preparing to help customers since technology use is up.

People are turning to technology more than ever, for entertainment, for work, and to stay connected during the coronavirus crisis.

John Bailey owns several uBreakiFix technology repair shops around Michiana. He said the more an electronic is used, the more likely it is to break at some point.

“Students, they now need that webcam or they can’t use the same laptop that had some issues with it and was workable when they were using it a limited time but they’re just on it so much more that they need it in perfect working condition.”

He said more people have been asking for help to fix their webcams since businesses and schools are turning to virtual meetings. The shop has also been getting more gaming console repair orders than usual.

Bailey said that may be because people have more time on their hands and parents want to keep their kids entertained. 

He said since more people are relying on electronics, it’s important they stay open in case something needs fixing. 

“It’s so important to be able to reach anybody should anything happen especially given the current climate in the world right now.”

But he acknowledges things like computers and phones that people are touching all the time can be dirty - so it’s important they take extra precautions during this outbreak. They’re only allowing one customer in the store at a time and use disinfectant before and after handling the electronics.

Contact Annacaroline at acaruso@wvpe.org or follow her on Twitter at @AnnacarolineC16

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